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Technical Support

Macintosh 8.5+ configurations.

  1. Click on the "Apple" then "Control Panels" and then "Remote Access"
  2. Type in the follow information
    Name: your username (remember to type @henricoschools.org at the end, ex john@henricoschools.org)
    Password: your password
    Number: 915-0055
  3. Close the window and save the changes.
  4. Click on the "Apple" then "Control Panels" and then "TCP/IP"
  5. For Connect via: select PPP
  6. For Name Server Addr type in the following information:
    216.230.0.21 then press return and type 216.230.0.22
  7. Close this window and save the changes.
  8. Restart the Ibook.
 

Access Technology, Inc.

403 Twinridge Lane -- Richmond, VA 23235
804-355-9999 (Support)        804-355-1119 (Fax - Support)
804-320-8399 (Business Office)        804-320-8166 (Fax - Business Office)

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